Terms & Conditions  
   
 
 

Arrival & Departure

  • Arrival is 18:00 CET. If your arrival is delayed, please inform us.
  • You must vacate the property by 12:00 CET on the day of departure.
  • Departure before 08:00 must be arranged in advance.
  • If these times cause you difficulty, please advise us as soon as possible.
  • It may be possible to arrange for luggage to be left at the property..

Acceptance of Booking

  • A booking is subject to the receipt of a €150 deposit or full payment.
  • Payment should be made by cheque made payable to The House or bank transfer. 
  • Bank details will be sent upon request.
  • The balance of payment  is due upon your arrival.

Deposits

  • €150 at the time of booking. This is part of the price of your stay.
  • In addition there is a €200 damages deposit required in cash at the time arrival.
  • Should major damage occur we reserve the right to invoice you for the excess charges.
  • All monies due to you from the damages deposit will be returned at the end of your stay.

Cancellation

  • If you wish to cancel your booking after either the deposit or the full price has been paid you should advise us immediately in writing.
  • Cancellation fees will be calculated from the day on which we receive your written cancellation.
  • If the house/room is re-let, we will return all monies received.
  • If the house/room is not re-let or no written notification is received by us, the outstanding balance will be payable by you.

Cancellation Fees

  • In case of cancellation the charges due will be as follows:
  • Any time from confirmation of booking to four weeks before the arrival, deposit is forfeit.
  • From four weeks to two weeks prior to arrival at the gite, 50% of the hire price is due.
  • From 14 days to 8 days, 70% of the hire is due.
  • From 7 days to the date of arrival the full price of hire will be due.
  • The damages deposit, if paid, will be returned in full.

Cancellation by Us

  • We promise not to cancel your holiday unless an extreme emergency occurs.  Should we find it impossible for reasons beyond our control to provide you with the accommodation you have booked, we reserve the right to cancel your booking & return any monies paid.

Hirer's Responsibility

  • The client is responsible under French law for the property & its contents whilst on holiday.  The House will not be liable for any accident, damage, loss, or inconvenience whether to person or property which the client or any of his or her party may suffer arising out of or in connection with the holiday or resulting from any cause whatsoever.
  • The use of amenities where offered, such as garden, barbecue, table tennis, etc. is entirely at the users risk & no responsibility can be accepted for injury, loss or damage to persons or property.  The House reserves the right to deny access to these amenities in the interests of safety or the enjoyment by other guests.
  • You must keep the property & all the furniture, fittings, facilities, equipment & grounds in the same state of repair & condition as at the commencement of your stay, & in the same state of cleanliness & general order in which it was found.
  • You will be responsible for the payment of any breakages, loss or damage to the property caused by you.
  • The owner reserves the right to make deductions from the security deposit for any extra cleaning & to claim against you for any damage or loss, the cost of which exceeds the security deposit.
  • You must report to us, without delay, any defects to the property or breakdown in the equipment, plant, machinery or appliance in the property or garden, & arrangements will be made for repair &/or replacement as soon as possible.
  • The parking of caravans/pitching of tents at the property is strictly forbidden.
  • No responsibility can be accepted for loss or damage to any car or its contents.
  • Baggage & personal belongings are at the client's own risk at all times.
  • All the rooms & enclosed areas are non smoking.

Number of People Staying at the Property

  • Only the number of persons stated at the time of booking may use the property unless otherwise agreed with the owners.
  • The owners have the right to terminate hire without prior notice & without refund or compensation if the agreed numbers are exceeded.
  • Extra people agreed with the owners will be charged at €10 per person per night.

Pets

  • No pets are allowed.

Sanitation

  • As with most of rural France we have a natural dispersal system for sewerage.
  • It is therefore important that no sanitary or baby products, hair or any other items are flushed down the toilets & only French toilet paper is used (English toilet paper is indigestible to the system).
  • Toilet cleaning products will be provided.

We strongly recommend that you take out Personal & Cancellation insurance.